{"id":19879,"date":"2020-10-26T08:43:38","date_gmt":"2020-10-26T07:43:38","guid":{"rendered":"https:\/\/www.inovex.de\/blog\/?p=19879"},"modified":"2022-12-02T08:37:36","modified_gmt":"2022-12-02T07:37:36","slug":"remote-virtual-training-howto","status":"publish","type":"post","link":"https:\/\/www.inovex.de\/de\/blog\/remote-virtual-training-howto\/","title":{"rendered":"How Does a Remote Virtual Training Work?"},"content":{"rendered":"<p>Since the start of the pandemic, we have begun offering our trainings virtually. As a virtual training experience is quite different from the experience a classroom training offers, I\u2019d like to give an overview of how a virtual training works and some of the (design) choices we made when we transitioned our classroom trainings to a virtual environment.<!--more--><\/p>\n<p>It makes sense to view two types of training separately: our technology trainings (think Kubernetes, PowerBI etc.) and our methodology trainings (think Scrum, Kanban etc.).<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\"><\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.inovex.de\/de\/blog\/remote-virtual-training-howto\/#Technology-Trainings\" >Technology Trainings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.inovex.de\/de\/blog\/remote-virtual-training-howto\/#Methodology-Trainings\" >Methodology Trainings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.inovex.de\/de\/blog\/remote-virtual-training-howto\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Technology-Trainings\"><\/span>Technology Trainings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Our technology trainings are typically comprised of theoretical parts, where the trainer explains or demonstrates something using slides or an UI of the discussed technology, and practical parts where the participants work on exercises.<\/p>\n<p>As the exercises were mostly Cloud-based (e.g. in our Kubernetes training every participant gets access to their private Kubernetes cluster in the cloud) the way you work on them doesn\u2019t really differ if you are participating in a classroom or remotely from home. What matters, is that you have a <em>direct line<\/em> (so to speak) to the trainer, so that if you\u2019re stuck or you encounter a problem you can get help easily (more on that in a second).<\/p>\n<p>The parts of the training where the trainer presents something are also easily moved from a projector in a classroom setting to a screen share in a virtual conference call. We tried a couple of different video conferencing solutions for this and settled on Zoom, as it implements all the standard features well, but also offers the very neat feature of <em>breakout rooms<\/em>, which allows the trainer to easily have a private conversation with one of the participants. This is very helpful to address the aforementioned situation when a participant needs help during one of the exercises.<\/p>\n<p>There\u2019re a couple of things we learned during the first couple of trainings run this way:<\/p>\n<ul>\n<li>It\u2019s important that the participants can see the trainer, even if they are presenting something. So the video conference solution should be configured this way.<\/li>\n<li>It\u2019s also important for the trainer to be able to see the participants. Getting implicit feedback from facial expressions, body language etc. is very important to structure the theoretical content (S<em>hould I explain that again in different terms or did everyone understand the concept?<\/em>). So now we always ask the participants to turn on their camera during the training (obviously it\u2019s fine if they don\u2019t want to).<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Methodology-Trainings\"><\/span>Methodology Trainings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Last year (2019) we already transitioned our methodology trainings to a <em>training from the back of the room<\/em>\u00a0approach (invented by Sharon Bowman). The central idea of this approach is that learners learn more effectively when they have to do something themselves instead of just listening to a teacher. In practice this means that you try to avoid modules where the trainer explains concepts. Instead you design exercises that have the learners research the topics at hand and teach them to themselves. Our two-day <em>Scrum Basics<\/em> training e.g. currently uses no slides and doesn\u2019t even have a module where the trainer stands in front of a flipchart explaining something.<\/p>\n<p>Another big part of <em>training from the back of the room<\/em>, and something we had in our methodology trainings from the beginning, are games to teach certain concepts in a more visceral way. In our <em>Scrum Basics<\/em>\u00a0training e. g., we use the <em>ball point game<\/em>\u00a0by Boris Gloger, where the participants have to throw tennis balls to each other according to certain rules to teach the advantages of working iteratively (in contrast to following a predefined plan). We also have a simulation of a complete project run with Scrum, where the participants build a product using Legos.<\/p>\n<p>Transitioning all of that to a virtual setting seemed very challenging at first, but was actually quite straightforward when we discovered the power of digital whiteboards. Tools like <a href=\"https:\/\/miro.com\/de\/\" target=\"_blank\" rel=\"noopener\">Miro<\/a> or <a href=\"http:\/\/mural.co\" target=\"_blank\" rel=\"noopener\">Mural<\/a> which offer a (very) large, zoomable whiteboard on which many people can work simultaneously using sticky notes, diagrams, drawings, tables etc. allowed us to transition the aforementioned <em>research exercises<\/em> and even the games to a virtual training. Obviously some changes had to be made, e.g. instead of building a product out of Legos, the participants now create a fairy tale book. But it\u2019s still a simulation of a complete Scrum project with the same learning objectives (and judging from the feedback of the participants, it\u2019s still as fun).<\/p>\n<figure id=\"attachment_19880\" aria-describedby=\"caption-attachment-19880\" style=\"width: 2246px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19880 size-full\" src=\"https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04.png\" alt=\"Picture of a fairy tale book in Miro.\" width=\"2246\" height=\"640\" srcset=\"https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04.png 2246w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-300x85.png 300w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-1024x292.png 1024w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-768x219.png 768w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-1536x438.png 1536w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-2048x584.png 2048w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-1920x547.png 1920w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-400x114.png 400w, https:\/\/www.inovex.de\/wp-content\/uploads\/2020\/10\/Screenshot-2020-10-05-at-08.27.04-360x103.png 360w\" sizes=\"auto, (max-width: 2246px) 100vw, 2246px\" \/><figcaption id=\"caption-attachment-19880\" class=\"wp-caption-text\">Result of the fairy tale book exercise in Miro.<\/figcaption><\/figure>\n<p>That means we\u2019re still <em>training from the back of the room,<\/em>\u00a0but we&#8217;re doing it virtually using a digital whiteboard and a video conference.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>All in all we are quite happy with our transition. We anticipated the virtual trainings losing quite a bit of quality in comparison to on-site trainings and were pleasantly surprised when they didn&#8217;t. Judging from this, virtual trainings will become a permanent part of our offerings and not just something we do during a pandemic.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since the start of the pandemic, we have begun offering our trainings virtually. As a virtual training experience is quite different from the experience a classroom training offers, I\u2019d like to give an overview of how a virtual training works and some of the (design) choices we made when we transitioned our classroom trainings to [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":20050,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"ep_exclude_from_search":false,"footnotes":""},"tags":[507,508],"service":[424],"coauthors":[{"id":13,"display_name":"Collin Rogowski","user_nicename":"crogowski"}],"class_list":["post-19879","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-academy-2","tag-agile-2","service-agile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Does a Remote Virtual Training Work? - inovex GmbH<\/title>\n<meta name=\"description\" content=\"Since the start of the pandemic, we have begun offering our trainings virtually. 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